Withdrawing content taken from the marketplace
Business Rules
A bookshop should be able to withdraw the content taken from the marketplace.
Publica.la respects the rights of the end-user who purchased content, so we don't allow the bookshop to withdraw the content from them, only from sales in that store.
How to withdraw marketplace content: bookshop side
Content not sold
- The bookshop admin has to identify the content in their catalog.
- Select the dropdown button beside the edit option.
- Select delete.
Content sold
- The bookshop admin has to identify the content in their catalog.
- Select the dropdown button beside the edit option.
- Select withdraw from sales.
The content purchased that was withdrawn will remain in the bookshop catalog with a label indicating that it was withdrawn. The content won't appear in the store and the bookshop won't be able to perform any action on it.
How to withdraw marketplace content: Publica.la side
- Go to the Nova dashboard of the bookshop.
- Go to Resources > Issues > Issues.
- Filter for the content you are looking for.
- Select one, more than one, or the entire list of the content filtered.
- Go to Action and then Withdraw marketplace issues from the inventory.
The action Withdraw marketplace issues from the inventory works both for content purchased and not purchased, keeping the purchased content available for the end-users who bought it.
Glossary
Bookshop: A tenant that takes content from the marketplace to sell it through its Publica.la store. Bookshops are common tenants whose business model, either exclusively or partially, involves selling content from other content owners in the Publica.la network.
Content Owner: A tenant owner of the content that was uploaded to the marketplace.
Marketplace: The place where content owners upload the content they want to be sold by other stores in the Publica.la network, and where bookshops take the content to sell from.