Overview
This feature requires the Physical Goods platform feature flag to be enabled. Contact our support team if you need to enable this functionality.
Store administrators can manage shipping orders through the Shipping Notes section in the control panel.
The shipping notes interface provides a comprehensive view of all physical product deliveries, allowing administrators to track and manage shipping orders efficiently.
Shipping Notes Generation
Shipping notes are automatically generated based on subscription payment cycles:
- Monthly Plans: One shipping note is generated for each monthly payment
- Annual Plans: Despite being a single payment, the system generates:
- One shipping note per month
- Total of 12 shipping notes throughout the year
- Each note represents one monthly delivery
- All notes are generated at the start of the subscription period
Interface Elements
Search and Filters
- Search bar: Search for specific shipping orders
- Filters: Access additional filtering options
- Export: Download shipping notes data
Main Table Columns
- Order Number: Unique identifier for each shipping order
- Transaction Date: Date when the order was created
- Shipping Type: Method of delivery (e.g., "Envío a domicilio")
- Zone: Delivery region or area
- Total Cost: Shipping cost with currency
- Status: Current state of the shipping order (e.g., "Orden generada")
Order Details
Each shipping order can be expanded to view additional information:
Recipient Information
- Name: Recipient's full name
- ID Number: Personal identification number
- Email: Contact email address
- Phone: Contact phone number
Products
List of products included in the shipping order:
- Product name
- Subscription plan details
Description
Additional notes or special instructions for the delivery
Delivery Address
Complete shipping address information:
- Street address and unit number
- District/Area
- City
- State/Region
- Country and postal code
Order States
Shipping orders can have different states that indicate their current status in the delivery process:
- Approved: Order has been approved after payment registration
- Pending: Order is awaiting payment registration
- Expired: Order has exceeded its payment timeframe
- Cancelled: Order has been cancelled for any reason
- Paused: Order is temporarily on hold
- Error: Order has encountered processing issues
- Refunded: Order payment has been returned to the customer
The shipping notes system is integrated with the subscription management system and automatically generates orders when physical shipping is enabled for a plan.